The Power of “NO”

It’s a bit of a scary word sometimes, isn’t it? It’s also the last thing that anyone wants to hear when they’re excited about something. It’s not a word we like to use often, but if we do, it’s for a good reason.

The most common reasons we might say no are:

• the treatment or product you want is not suitable for you.

• there are specific risk factors that could impact your safety.

• You will need to be prepped for the treatment with specific ingredients to reduce risk or to attain a better result.

• We don’t feel that we can meet your realistic expectations to our full potential, for whatever reason.

There is always a “why” for every no, and when it comes up, we will explain to you why we are saying no, then provide you with the solution that we feel will give you the best possible results for your treatment.

For us, patient care is central to what we do. We want to partner with you and be completely transparent, ethical and accountable about the process that gets you to where you want to be. The end will always justify the means!

So if you hear a no, please don’t be disheartened- our no is not the end of your journey towards your skin aspirations; it’s a “not yet”.

Trust the process.

Trust our experience.

We got you.

Katie J xx